FAQs

When Will My Order Ship?

Please allow 2 business days for your order to be processed from our warehouse prior to shipment. Orders are not shipped on weekends or holidays.
In some circumstances, such as holidays and new launches, it may take 3-5 business days for your order to be processed.

When Will My Order Deliver?

Typically, at this time, USA orders deliver in 1-2 weeks. If you live outside the US, it'll vary according to location, but we’ll do whatever we can to get it to you ASAP. It will most likely arrive within 1-2 weeks time.
*Please note recent delays from major shipping couriers(USPS, FedEx, UPS, etc) may cause delays of an additional 3-5 business days. Delays while in transit are completely out of our control.

What shoes work with the Hypelev?

Currentlyall shoes sizes up to 15 in US Men's work perfectly with the Hypelev. The maximum weight for it to stay afloat is 2 pounds and 3 ounces(1kg). This fits most shoe brands and should work perfectly. 

How do I setup my Hypelev?

Unlike unconventional displays with Manila weights, the Hypelev’s smart magnetic circuit board allows you easily adjust the knob on the back of the display to your liking. There are 10 levels to properly adjust the levitation. Each level is equivalent to an additional 100g of weight. Merely switch through the knobs to see which level work should the best. 

You can also watch the review from Unbox Therapy to assist in your setup.

What if I don’t like my Hypelev?

I think this is the part where I'm supposed to say somethin' good to compensate it so it doesn't come off—bad. Everyone loves their Hypelev. If it arrives broken or damaged, please contact us at hello@hypelev.com and we will replace it instantly. For returns please view our return policy

How did you come up with the Hypelev?

Shut the fuck up and enjoy the greatness.

Will I instantly be popular for having this Hypelev?

Of course.

How much does shipping cost?

Shipping is FREE. Everywhere. Yep.

If you are international(outside of the United States), you are responsible for any customs costs as required by your country. No duty fees exist for the USA.

I don't see my question on here? How can it get answered?

Ask any question you'd like right HERE or shoot us an email at hello@hypelev.com or text us at +1(970) 740-6113